Terms and Conditions

GENERAL TERMS AND CONDITIONS

Before using our website, please read these Terms and Conditions carefully. By registering a Player Account with the website you agree and confirm your consent with the Terms and Conditions.
These Terms and Conditions entered into force on 20.07.2025, last updated 20.07.2025. You are required to read them before you start using the services of the Casino. If you do not agree to these Terms and Conditions, you are not allowed to use the services of the Casino.
It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction for online gambling.
Registration at and visits to the Casino are a confirmation of your agreement with these Terms and Conditions. If you do not agree to accept and abide by all of the Terms, you must not open an account or use any of the services offered through our Website. Further use of the Website will indicate your acceptance of the Terms.
The Casino reserves the right to amend these terms at any time, with notification of the Player about it, or without it.
Amendments are deemed effective immediately upon posting on the Casino website.
Using the services of the Casino after the publication of the amendments is a confirmation of your acceptance of these amendments. Only the English version of these Terms & Conditions shall have legal effect. We provide non-English versions of Terms & Conditions for informational purposes only. Accordingly, should there be any discrepancies between the English version and non-English editions of these Terms, the English version shall prevail.

CHANGES TO TERMS AND CONDITIONS

The Casino reserves the right to unilaterally change these Terms and Conditions when such need occurs. We will do our best to notify our players of any significant changes by email. However, we do recommend all players revisit this page regularly and check for possible changes.

WHO CAN PLAY

The Casino accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.
The Casino accepts strictly adult players (the minimum age is 18) and players who have reached the age specified by the jurisdiction of the player's place of residence. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
It is entirely and solely your responsibility to ensure that you do not breach applicable laws by participating in the games. Depositing real funds and playing for real money is subject to your country’s laws, and it is your sole responsibility to comply with them.
The Company reserves the right to ask for proof of age from the player and may limit access or suspend Player Accounts for those who fail to meet this requirement.
Citizens and residents of the following countries (“Restricted Countries”) are not permitted to open accounts or deposit: Afghanistan, Belarus, Bulgaria, Cote d'Ivoire, Costa Rica, Cyprus, Estonia, Iran, Iraq, Israel, Lithuania, Mal ta, Moldova, North Korea, Russia, Ukraine (including Crimea), United States of America. If you reside in or access the Website from one of these jurisdictions, you must not open an account or continue using the Casino services.
Additionally, some software providers prohibit users from specific regions. By accessing such games, you confirm you are not a resident of any restricted jurisdiction as listed in the "AVAILABILITY OF GAMES" section of these Terms and Conditions.

LIMITATIONS OF USE OF THE CASINO

You may not use the services of the Casino if you are under the legal age (18 or other as per your jurisdiction). The Company reserves the right to ask for proof of age and suspend accounts if this requirement is not met.
You may not use the services of the Casino if online gambling is prohibited in your location.
The availability of our services does not imply an offer to use them in any jurisdiction where they are unlawful.
The Company is not liable for any loss, deposit, or claim arising from the violation of applicable laws. It is the player’s full responsibility to comply with their local laws regarding online gambling.

AVAILABILITY OF GAMES

Some games may be unavailable in specific jurisdictions due to provider restrictions. These may change over time.
Using VPNs or other tools to bypass such restrictions is strictly prohibited and may lead to the confiscation of winnings.
NetEnt games are unavailable in: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United States of America, Yemen, Zimbabwe.
Street Fighter Video Slot is not available in: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.
Fashion TV Video Slot is not available in: Cuba, Jordan, Turkey, Saudi Arabia. Vikings Video Slot is not available in: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
Narcos Video Slot is not available in: Indonesia, South Korea.
Planet of the Apes Video Slot is not available in: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine. Universal Monsters games (Dracula, Creature from the Black Lagoon, Phantoms Curse, The Invisible Man) are only available in: Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey, Ukraine. Players from the following countries are not eligible for NetEnt jackpots (e.g., Mega Fortune): Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, United Arab Emirates, Ukraine. Jackpots won by players from these regions will be voided.
Players from Canada are not eligible to play NYX games.

CUSTOMER ACCOUNT

In order to start playing at the Casino, you will need to register and set up a gaming account with the Casino.
During the registration process, you will fill out a special form. You are required to fill it only with the correct and reliable information. Among other things, it requires you to specify your email address. Be sure to specify the address of the real and utilized e-mail, otherwise you may have problems with password recovery. You are also required to come up and fill in the "Username" and "Password" fields. Do not disclose this information to anyone. The Casino is not responsible for your loss of these details, as well as for any actions of third parties who have received this information from you in any way. You have the right to use only one account. One account per a residence address, an IP address, a PC or household. If you register more than one gaming account, all your accounts can be suspended, and all bets can be void. Besides, your winnings and bonuses that you received or accumulated during the period of use of several gaming accounts can be void as well. We can request you to return the funds withdrawn from your additional accounts. If you have found out that you already have more than one account with the Casino, you are obliged to immediately inform us about it. If this fact is established without your participation, all your accounts will be suspended. If you have lost access to your account or suspect that it has been compromised, please contact our Customer Support team immediately. They will assist in blocking the account to prevent unauthorized activity. After the account is secured, you may request to open a new account, subject to verification and approval by the Casino.
The Casino reserves the right to refuse to register a gaming account without providing reason.
The Casino reserves the right to request identity verification at its sole discretion, at any stage of the customer relationship — including, but not limited to, prior to processing a withdrawal. Upon request, the player is obliged to provide accurate and valid documentation to confirm their identity, address, and financial activity. This may include, but is not limited to, the following:
Proof of Identity: A clear photo of a government-issued passport or ID card (front and back in separate images). The document must display the player’s full name, date of birth, and expiration date.
Proof of Address: A recent utility bill (electricity, water, internet, etc.) or a bank statement issued within the last3 months that clearly shows the player’s full name and residential address.
Proof of Deposit: A screenshot or official bank statement showing the date of the deposit, the amount, and the name of the account holder for each payment method used by the Player.
We reserve the right to make a phone call to the number provided in your user account, which at our own discretion can be a necessary part of the KYC procedure. Withdrawals may be terminated until the account is fully verified. We will make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks, your account will be locked, since you have failed to pass the KYC procedure.

SELF-EXCLUSION

The Casino offers a self-exclusion option for players who wish to take a break from gambling. To initiate self-exclusion, please contact us at [email protected] with a clear request and the desired duration of the exclusion period.

Self-exclusion can be requested for a specific period of up to 12 months. The account will be blocked only after the exclusion period has been clearly stated in your message. During this time, access to the account will be restricted, and it will not be possible to reverse the exclusion until the specified period has ended. After the exclusion period has passed, you may contact us to request reactivation of your account. The account will remain blocked until you contact us with a formal request to re-open it.
Please note that any available balance at the time of self-exclusion will remain on your account and can be withdrawn by contacting support, provided all verification requirements have been met.

DORMANT ACCOUNTS An inactive Account is a Player Account that has not been accessed (logged into or out of) by the player for a continuous period of 6 (six) months. If an account is deemed inactive, any remaining balance will be deducted. FEES AND TAXES

You are fully responsible for paying all fees and taxes applied to your winnings according to the laws of the jurisdiction of your residence.
You are fully responsible for paying any and all monies owed to other individuals and/or legal entities.

GAME RULES

By accepting these Terms and Conditions you confirm that you know and understand the rules of the games offered on the Website. It is at your discretion to familiarize yourself with the theoretical payout percentage of each game.

DEPOSIT INTO ACCOUNT

The Website offers a variety of payment methods.
The gaming account can be replenished in any way available at the Casino website at the time of replenishment. Please contact our support team at [email protected] to inquire about the payment methods which are most favorable for your country of residence.
In case of replenishment of the gaming account with the currency other than the currency specified by the Player when registering, all conversion fees are paid by the Player.
The Company does not accept third party payments. You must make deposits only from a bank account, bank cards, e-wallets or other payment methods that are registered in your own name. If we determine during the security checks that you have violated this condition, your winnings will be confiscated. The Company is not responsible for the lost funds deposited from third party accounts.
The minimum deposit amount may vary depending on the customer’s country of residence, selected payment method, currency, applicable law, regulatory requirements, payment provider rules, and technical or operational limitations.
Unless otherwise displayed at the point of deposit, the indicative minimum deposit amount is EUR 20 or the approximate equivalent in another supported currency. The actual minimum and maximum deposit amounts applicable to a transaction will be shown to the customer before the deposit is confirmed.
We may update the minimum or maximum deposit amounts from time to time where required due to changes in applicable law, regulatory requirements, currency availability, payment provider conditions, risk controls, fraud prevention measures, technical limitations, or commercial availability of payment methods. Any applicable limits will be displayed in the cashier or payment flow before the customer completes the transaction.
Deposits below the applicable minimum amount may be rejected, not processed, or returned where technically possible, subject to any fees, provider restrictions, or legal requirements that may apply.

DISCLAIMER OF LIABILITIES

By accepting these Terms and Conditions you confirm your awareness of the fact that gambling may lead to losing money. The Casino is not liable for any possible financial damage arising from your use of the Website.
The Casino is not liable for any hardware or software defects, unstable or lost Internet connection, or any other technical errors that may limit access to the Website or prevent any players from uninterrupted play.
In the unlikely case where a wager is confirmed or a payment is performed by us in error, the Company reserves the right to cancel all wagers accepted containing such an error, or to correct the mistake by re-settling all the wagers at the correct terms that should have been available at the time that the wager was placed in the absence of the error.
If the Casino mistakenly credits your Player Account with a bonus or winnings that do not be long to you, whether due to a technical issue, error in the pay tables, human error or otherwise, the amount and/or the winnings from such bonus will remain the Casino property and will be deducted from your Player Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.
The Casino, its directors, employees, partners, service providers:
do not warrant that the software or the Website is/are fit for their purpose;
do not warrant that the Website and/or games will be accessible without interruptions;
shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Website or your participation in the games.
You hereby agree to fully indemnify and hold harmless the Casino, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities that may arise in relation to your use of the Website or participation in the Games.
You acknowledge that the Casino shall be the final decision-maker of whether you have violated the Casino’s Terms and Conditions in a manner that results in your suspension or permanent barring from participation in the Website.

WITHDRAWALS FROM THE ACCOUNT Withdrawal from the gaming account can be made in any way available at the Casino website at the time of replenishment. The minimal amount for withdrawal is 40 EUR / 40 USD / 40 GBP/ 160 PLN / 60 CAD / 60 AUD / 400 NOK / 200 BRL / 2000 TRY / 26000 KZT / 80 AZN / 600000 UZS/ 300 DKK/ 968 CZK/ 40 CHF/ 15400 HUF or an equivalent. The maximum amount for withdrawal depends on the payment method you use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The Casino reserves the right to check your identity prior to processing payouts and to hold any refund or withdrawals for the time needed to check your identity. In case you provide false or incomplete Personal Data, the withdrawal can be refused and the Player Account terminated, of which you will be informed by email. Reporting by the Casino to applicable regulatory bodies of actions performed by the player may be required. The Casino reserves the right to transfer funds in a way different from the payment method specified by the Player. Date of receipt of money on the Player's accounts outside of the Casino depends exclusively on payment systems, to accounts of which the funds are withdrawn. In case of necessity to verify the identity of the Player, the time of processing the requests is calculated from the date of verification of the documents requested. The minimum withdrawal amount from the gaming account per transaction is 40 EUR / 40 USD / 40 GBP/ 160 PLN/ 60 CAD / 60 AUD / 400 NOK / 200 BRL / 2000 TRY / 26000 KZT / 80 AZN / 600000 UZS/ 300 DKK/ 968 CZK/ 40 CHF/ 15400 HUF or equivalents in other currencies considering the latest currency rate. The maximum withdrawal amount from the gaming account per transaction is 2000 EUR / 2000 USD / 1500 GBP/ 8000 PLN / 3000 CAD / 3000 AUD / 20000 NOK / 10000 BRL / 100000 TRY / 1200000 KZT / 4000 AZN / 25000000 UZS/ 15000 DKK/ 48400 CZK/ 1850 CHF/ 770000 HUF or equivalents in other currencies considering the latest currency rate. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The daily limit for funds withdrawal is 2000 EUR / 2000 USD / 1500 GBP/ 8000 PLN / 3000 CAD / 3000 AUD / 20000 NOK / 10000 BRL / 100000 TRY / 1200000 KZT / 4000 AZN / 25000000 UZS/ 15000 DKK/ 48400 CZK/ 1850 CHF/ 770000 HUF. VIP Players can be an exception. The weekly limit for funds withdrawal is 5000 EUR / 5000 USD / 4000 GBP/ 20000 PLN / 7000 CAD / 7000 AUD / 50000 NOK /25000 BRL / 250000 TRY / 3000000 KZT / 10000 AZN / 60000000 UZS/ 37500 DKK/ 121000 CZK/ 4600 CHF/ 1925000 HUF. VIP Players can be an exception. The monthly limit for funds withdrawal is 15000 EUR / 15000 USD / 12000 GBP/ 60000 PLN / 20000 CAD / 20000 AUD / 150000 NOK / 75000 BRL / 750000 TRY / 9000000 KZT / 30000 AZN / 180000000 UZS/ 112500 DKK/ 363000 CZK/ 13800 CHF/ 5775000 HUF. VIP Players can be an exception. If a Player requested a withdrawal of the funds, but the sum of bets since the last deposit is less than 3x (three times) the size of that deposit, the Casino reserves the right to charge the Player the costs of transaction processing, including deposits and withdrawals. If you win more than 15000 EUR/ 15000 USD / 12000 GBP/ 60000 PLN / 20000 CAD / 20000 AUD / 150000 NOK / 75000 BRL / 750000 TRY / 9000000 KZT / 30000 AZN / 180000000 UZS/ 112500 DKK/ 363000 CZK/ 13800 CHF/ 5775000 HUF the Casino reserves the right to divide the payout into monthly installments of maximum 15000 EUR / 15000 USD / 12000 GBP/ 60000 PLN / 20000 CAD / 20000 AUD / 150000 NOK / 75000 BRL / 750000 TRY / 9000000 KZT / 30000 AZN / 180000000 UZS/ 112500 DKK/ 363000 CZK/ 13800 CHF/ 5775000 HUF until the full amount is paid out. All progressive jackpot wins will be paid in full. The Casino reserves the right to check your identity prior to processing payouts and to hold any refund or withdrawals for the time needed to check your identity. In case you provide false Personal Data, the withdrawal can be refused and the Player Account terminated, of which you will be informed by email. Finally, please keep in mind the Casino is not a financial institution. Your account will thus not bear any interests and no conversion or exchange services will be offered at any time. REFUND POLICY

A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) calendar days if a Player alleges that another individualhas accessed his/her Player Account.
If you have funded your account with a Credit Card we reserve the right to pay all withdrawal requests up to the total amount deposited as refunds against the purchases you have made. If your withdrawals exceed the total amount deposited, any excess amount will be paid to you via one of our alternative methods available.
Before a refund is processed all bonuses and winnings in your balance will be deducted prior to calculating the amount to be refunded.
In case any cryptocurrency purchases are considered to carry an unacceptable risk for security or legal reasons either by our Payment processors or by the Casino, we will initiate refunds for all such transactions back to the player, and notify all the appropriate authorities and parties.
All costs that may occur upon refund procedure are on the player. Casino reserves the right to deduct 15% commission from the total amount of the refund which includes commissions paid to payment and game providers.
You agree that any claim and/or cause of action arising out of or related to these Terms and Conditions or a service provided by the Casino must be filed within one (1) year after such claim or cause of action arose.

ANTI-FRAUD POLICY

We use special techniques to combat fraud in order to prevent any type of financial fraud at the Casino. Any attempt of fraud will result in immediate suspension of the Player’s account with the right of confiscation of all the funds in favor of Casino.
The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions including, but not limited to:
participating in any type of collusion with other players;
development of strategies aimed at gaining of unfair winnings;
fraudulent actions against other online casinos or payment providers;
chargeback transactions with a credit card or denial of some payments made;
creating two or more accounts;
other types of cheating;
or becomes a bankrupt in the country of their residence;
In the event of chargeback at the account, the casino reserves the right to:
charge the player a sum equivalent to the player’s available balance funds in order to compensate damages and expenses suffered by and incurred as a result of chargeback;
claim further damages and financial losses from the player by contacting them via one of the methods provided during the registration process (i.e. phone, e-mail, etc.); close player's personal account and/or discard all and any winnings gained as a result of such act or attempt to act. The Casino has zero tolerance to advantage play. Any player who will try to gain advantage of casino welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses, for the reasons of:
use of stolen crypto wallets;
chargebacks;
creating more than one account in order to get advantage from casino promotions;
providing incorrect registration data, providing of forged documents, any other actions which may damage the Casino;
In order to verify a player’s account, casino management requires documents (ID, payment systems, utility bills etc.) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in above-mentioned alphabets, the casino reserves the right to demand video verification where the player shows his/her documents.
The casino reserves the right to request video verification from the player at the discretion of the administration or upon request by the anti-fraud department. From the moment the player is requested to undergo video verification until its successful completion, the player's account will be temporarily suspended. Video verification is conducted in the international language - English. Refusal to undergo video verification may result in account closure and forfeiture of winnings.
The Casino reserves the right to close your Player Account and to refund to you the amount on your account balance, subject to deduction of relevant withdrawal charges, at Casino’s absolute discretion and without any obligation to state a reason or give prior notice.
The Casino reserves the right to retain payments, if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any user or any other person(s) who has/have manipulated the casino system or attempted to do so. The Casino reserves the right to terminate and/or change any games or events being offered on the Website.
Should you become aware of any possible errors or incompleteness in the software, you agree to refrain from taking advantage of them. Moreover, you agree to report to the Casino any error or incompleteness immediately. Should you fail to fulfill such obligations, the Casino has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification.
The casino is not a financial institution and thus should not be treated as such. Your account will not bear any interests and no conversion or exchange services (including fiat-crypto exchange) will be offered at any time.

TERMS OF THE BONUS POLICY

Terms of the Bonus Policy, available bonuses and the conditions for their receipt are listed on the «Bonuses» page.
The Casino reserves the right to review transaction history and logs for any reason and at any time. If during such a review the abuse of bonuses by the Player is found, the Casino has the right to cancel bonuses for this Player.
If the terms of the Bonus Policy are contrary to these Terms and Conditions, the terms of the Bonus Policy shall prevail.

PLAYER RESPONSIBILITY

The Player fully understands the provisions contained in this Agreement and is obliged to comply with them.
The Player ensures that their age is18 or older, but sufficient to participate in gambling, according to the legislation of the country of their residence.
The Player acknowledges that their details in the personal account of the Casinos are correct.
The Player acknowledges that they have only one active gaming account with the Casino.
The Player is obliged not to disclose the login details of their gaming account to third parties and not to allow the third parties to gamble at the Casino through their gaming account.
The Player confirms that they are not a Casino employee or a relative of a Casino employee.
The Player is responsible for all actions taken at the Casino through their gaming account.
The Player acknowledges that they are aware of the risk of losing money in the course of gambling.
The Player assumes the obligation not to carry out illegal financial transactions, the legalization of proceeds from crime, and any other operation in violation of applicable law, through the Casino.
The Player acknowledges that they do not use the funds for third parties to replenish the Casino account. The Player agrees that the Casino has the right to require additional verification of their identity or their actions at the Casino website.
The Player understands that the Casino has the right to cancel their bets if:
the Player or a third party can affect the outcome of a bet;
the Player or affiliated third parties violated the Terms and Conditions;
the outcome of a bet was the result of illegal actions; the bet was made during any technical failure.
The Player agrees that if they broke these rules or the Casino has reasonable grounds to assume that the Player has violated the rules, the Casino reserves the right to suspend their gaming account, cancel the bets, refuse to pay the winnings or use the funds on the Player’s gaming account for compensation of its own losses resulting from the actions of the Player.
If a double spend is detected in the Player for Bitcoins, the account is disabled, all the funds in the Player's balance are seized in favor of the Casino.
If the Player fails to provide the requested documents/information within two weeks from the date of the request for withdrawal, the withdrawal of funds is canceled, and the Player’s account is disabled. In this case, the Casino has the right to suspect the Player in illegal activities, Casino fraud, provision of false information, cheating and other fraudulent activities. The Casino reserves the right to cancel all bets and winnings, or to use the funds on the gaming account of such Player for the compensation of its own losses and potential losses of third parties.

INTELLECTUAL PROPERTY RIGHTS

The content on the Casino website is subject to copyright and other proprietary rights held by the Casino or used under license from third party rights owners. All downloadable or printed materials contained on the website may only be downloaded to a single personal computer and can be printed solely for personal and non-commercial use.
Under no circumstances the use of the website grants the user any rights to the intellectual property (e.g. copyright, know-how or trademarks) owned by the Casino or any other third party.
Any use or reproduction of the trade name, trademarks, logos or other creative materials presented on this site is prohibited.
You will be solely responsible for any damage, costs or expenses arising out of or in connection with any prohibited activities.

SEVERABILITY

If any of the Terms becomes void, illegal or in any degree loses their validity, such term, condition or provision will to the appropriate extent be separated from the remaining provisions, terms and language, which shall fully retain their validity, as provided by legislation.

COMPLAINTS

You are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our services.
Complaints are handled in the support department and escalated in the organization of the Casino in the case that support personnel did not solve the case immediately. You shall be informed about the state of the complaint to a reasonable level.
Casino is to acknowledge a complaint started by the account holder only. It is forbidden to and you can therefore not assign, transfer, hand over or sell your complaint to the third party. Casino will dismiss the complaint if the matter is handed over to be conducted by the third party and not the original account owner.
If the dispute is not resolved on the casino management level, you can contact any independent body, gaming authority or the licensing regulator listed on the Website.
In the event of any dispute, you agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that was logged on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.

NON TRANSFERABILITY

You can not assign, pledge or transfer ownership under any title whatsoever to claims arising from these Terms and Conditions, the use of the Website or participation in the Games against the Casino without consent of the Casino. This prohibition is designed as a non-transferability clause and includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, entity in any way shape or form.